At SuperBox TV Box Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our online store: https://superboxtvboxstore.com/.
Information we collect
We collect information to provide a better experience to all our users. The types of information we collect include:
- Personal information: When you place an order, we collect details such as your name, billing address, shipping address, email address, and phone number.
- Payment information: All payments are processed through secure, PCI-compliant third-party gateways. We do not store your full credit card details on our servers.
- Device information: We automatically collect information about your device, including your IP address, web browser, time zone, and certain cookies installed on your device.
- Order information: This includes details of the products purchased, transaction date, and shipping status.
How we use your information
We process your personal data under strict adherence to US consumer privacy frameworks. The information we collect is utilized to facilitate a seamless “SuperBox” ownership experience through the following business purposes:
- We utilize your identifiers and financial data to execute sales contracts, including the processing of secure payments, the generation of invoices, and the coordination with logistics partners to ensure the accurate delivery of your hardware.
- Your order history and contact details are essential for our support team to provide precise technical troubleshooting, manage firmware update notifications, and administer your limited manufacturer warranty.
- We use your contact information to provide critical transactional updates, such as shipping notifications and delivery confirmations. With your explicit consent (Opt-In), we may also provide insights into new hardware iterations, software enhancements, or exclusive promotional events.
- To protect our customers and the integrity of our platform, we analyze technical data (such as IP addresses and device identifiers) to detect and prevent unauthorized transactions, mitigate cyber threats, and maintain a secure shopping environment.
Sharing your information
We do not sell or rent your personal information. We only share information with trusted third parties to facilitate our services:
- Service providers: We share data with entities that assist in payment processing, shipping (e.g., FedEx, UPS, USPS), and website analytics.
- Legal compliance: We may disclose your information if required by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
Data security
We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. Access to your personal data is restricted to authorized personnel who require the information to perform their duties.
Your rights
Depending on your residency (such as California), you may have specific rights regarding your data:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to rectification: You have the right to request corrections to inaccurate or incomplete data.
- Right to deletion: You may request the deletion of your personal data, subject to legal and tax retention requirements.
- Right to opt-Out: You can opt-out of marketing communications at any time via the unsubscribe link in our emails.
Cookies
Our website uses cookies to enhance browsing, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser; however, disabling certain cookies may affect the functionality of our website.
Children’s privacy
In compliance with the Children’s Online Privacy Protection Act (COPPA), our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with an updated “Last Updated” date.
Contact us
Thank you for choosing SuperBox TV Box Store! We’re here to assist you with any question or concerns you may have. Feel free to reach out to us using any of the following methods.
Contact information
SuperBox TV Box Store is the most trusted retailer of authentic SuperBox S6, S7, and S8 series in the US and Canada.
- Brand name: SuperBox TV Box Store.
- Slogan: Your entertainment partner.
- Authorization code: SP20250414002
- Business address: 201 E Center St, Anaheim, CA 92805, USA.
- US warehouse address:
- 2248 Highway 9, Howell, NJ 07731, USA.
- 17588 Rowland St, City of Industry, CA 91748, USA.
- Canada warehouse address: 100 Sunrise Ave #135, North York, ON M4A 1B3, Canada
- Hotline (phone/WhatsApp): +1(604) 239-684
- Technical support WhatsApp: +60 11-1175 010
- Email: customer@superboxtvboxstore.com
Working hours: Monday to Saturday (8 AM – 7 PM).
Disclaimer: This policy is for informational purposes only and does not constitute legal advice. We recommend consulting a qualified attorney for specific legal compliance. SuperBox TV Box Store reserves the right to update these terms at any time.
Copyright © 2026 SuperBox TV Box Store. All Rights Reserved. SuperBox TV and all associated logos are trademarks of their respective owners. Any unauthorized reproduction, distribution, or commercial use of this policy is strictly prohibited under U.S. Copyright Law and may be subject to legal action.